Why just manage your IT, when your IT can be managed?
Our Flexible Service Plans provide full support and complete responsibility for your overall IT requirements; managing day-to-day services and providing long term advice regarding IT-related business issues.
As a client of ADSI Technology you will receive pro-active service from our trained and professionally qualified staff who have the ‘know how’ to prevent issues before they affect you and your business. We are proud to have a great team here at ADSI, experienced in Information Technology specialising in programming, networking & infrastructure, software and hardware support. We identify trends and recurring issues to isolate the root causes, plus find the solution to stop those issues reoccurring.
From one-off projects to fully integrated IT support packages we are there for your requirements today and in the future.
- Unlimited telephone, email and remote support with 4-hour response
- Manned support desk from 9am to 5pm (Monday to Friday)
- Daily backup checks
- One preventative maintenance report per annum
- Onsite visits charged at a reduced rate
- Unlimited remote support (1 hour critical & 2 hours non-critical)
- Unlimited onsite support (4 hour critical & 8 hours non-critical)
- Manned support desk from 8.30am to 5.30pm (Monday to Friday)
- Daily network monitoring
- Two preventative maintenance checks with report per annum
- Dedicated account manager
- User management
- Unlimited remote support (30 minute critical & 1 hour non-critical)
- Unlimited onsite support (2 hour critical & 4 hours non-critical)
- Manned support desk from 8.30am to 5.30pm (Monday to Friday)
- Daily network monitoring
- Four preventative maintenance checks with report per annum
- Dedicated account manager with quarterly performance reviews
- User management
- Application support
- Strategic development
ADSI Tech Support package provides access to everything your business needs to maintain an efficient and reliable IT infrastructure. Support plans provide break/fix remote and on-site response including replacement serviceable parts and labour at a fixed fee, depending on Plan selected.
A Support plan will ensure your IT systems work for the business and your budget is kept under control. Excellent response times and Proactive Monitoring we are always on hand to ensure your systems are maintained, accessible and reliable.
Contact us today to find out more
- Hardware Supply
- Software Supply
- Cloud Services
- Secure Data Backup
- Anti-Virus & Anti-Spam Solutions
- Broadband & VoIP Services
- Domain & Email Hosting